RETURN POLICY

drivi Return Policy

Returns:

• Items may be returned within 30 days of purchase for a full refund or exchange.
• Items must be in "as new" condition, with all original packaging, documentation, and accessories included.
• Items that show signs of wear, damage, or alteration will not be accepted for return.
• Proof of purchase (order confirmation, receipt, etc.) is required for all returns.

Non-Returnable Items:

• Gift cards
• Custom or personalized items
• Digital downloads
• Items that have been used or installed
• Items that have been damaged or altered

Return Process:

1. Contact drivi customer service at [email protected] or [phone number] to initiate a return.
2. Provide your order number, item(s) to be returned, and reason for return.
3. You will receive a return shipping label via email.
4. Pack the item(s) securely in their original packaging.
5. Attach the return shipping label to the package.
6. Drop the package off at the nearest authorized shipping provider.

Refunds:

• Refunds will be processed within 14 business days of receipt of the returned item.
• Refunds will be credited to the original payment method.

Exchanges:

• Exchanges can be processed for items of equal or lesser value.
• If the replacement item is of higher value, the difference in price must be paid at the time of exchange.

Shipping Costs:

• Return shipping costs are the responsibility of the customer.
• Original shipping costs are not refundable, unless the item was defective or incorrect.

Other:

• drivi reserves the right to refuse any return that does not meet the above requirements.
• drivi may modify this return policy at any time without prior notice.